Customer Testimonials

TESTIMONIAL RELEASE
May 10, 2007

Sincere Thanks!

“Mr. Crisostomo,

I hope that this email reaches you in a good spirits on your daily endeavor. My wife and I would like to express our sincere thanks for your assistance and the warm welcome at your show room when we purchased the Dodge Dakota pick up. With the help of your professional Sales Associate, Dan Rios, everything we needed was taken care of. We we will be sure to recommend the Cars Plus Company to our Friends and Relatives.

Un Dangkulo na si yuus maase and Maraming Salamat po."

Andy & Norma Padilla

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TESTIMONIAL RELEASE
April 26, 2007

Excellent Customer Service!

“I'd like to take this opportunity to congratulate and thank Dan Rios who made it possible for me and my husband to purchase a "new vehicle" with no hassle to a "smooth" transition in terms of, paperwork flow in a timely manner. I called up your 477 - 7808 number and requested for a sales representative sure enough Mr. Dan Rios immediately entertained me with no hesitation. I explained the condition of my husband being that he is disabled and he jumpled right out of the box and proceeded further to assist us. You sure have a valuable player in your team who plays an important role as an "Excellent Customer Service" provided us. Dan Rios had an open ear … took the time … and walked us thru the step processes. All we did was turned in the required information and boom! There we go with a very positive attitude and great satisfaction we had. My husband was approved and drove out his new vehicle into our family home. Our three minor children were overjoyed with the good taste of selection my husband made-MAGNUM. I look forward to passing on my good experiences with your business and will let my military customers hear about the goodness in your company. Once again, my husband, family and I wish to extend our warmth "KUDOS" to a fine gentleman named, Dan Rios … He provided us: Customer Delight Services as well as Mr. Richard Thompson. Extensive valuable players.

Si Yu'us Ma'ase,
Eva

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TESTIMONIAL RELEASE
June 19, 2006

Extraordinary!

“I purchased a 2005 Hyundai Tucson for my wife Zhou Wei in December of 2005. John B. was our sales representative. John is an extraordinary person. Doing business with John gave me the feeling you are buying a car from your closest friend in the world or your dearest loved one. John is very friendly, courteous, and knowledgeable. To purchase a car from anywhere else would be the worse decision of your life. After the purchase of the car, John continues to be your very best friend. If Cars Plus managment does not know this, it would be a grave mistake. John B. is indeed a “treasure” of Cars Plus. Please feel free to contact me anytime concerning this great man.”

Mr. & Mrs. Zachey

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TESTIMONIAL RELEASE
September 18, 2005

That’s Service!

“I walked into Cars Plus this afternoon (Sunday) and walked out with a very good deal.  An hour later, John B. called me up to tell me I left some papers so I went to pick them up.  He presented me with a filled Purchase Order and told me I was approved and the truck was mine!  Pick it up at 3:00 tomorrow…that’s service!   Go see him!”

Jack Ary

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TESTIMONIAL RELEASE
September 7, 2005

My First Trip Home

Dear Mr. Crisostomo:

I rented a car from Payless Car Rental, Guam for six days in July, attending the John F. Kennedy High School Mega Reunion.  I thought you should know you have a great staff working for you.  Mr. Ricky Sanchez was especially courteous and professional. 

When I got into a little car accident, Mr. Sanchez was very patient and helpful with me.  Because I didn’t sign up for the damage waiver, I needed repair bills and other documents to file a report to my credit card company.  Mr. Sanchez got the necessary paperwork and gave it to me before I left the island.  He continued to help me after I learned I needed additional documents by faxing it to me after I returned home. 

As a former resident of Guam, having been raised on the island until I graduated high school in 1984, I want to thank you and your staff for making my first trip home in sixteen years a pleasant and enjoyable experience.  I won’t wait another sixteen years for my next trip back to Guam. 

Sincerely,
Leo Cheng
Pasadena, CA

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TESTIMONIAL RELEASE
July 6, 2005

Excellent Customer Service

Hafa Adai Yan Saludu Mr. Crisostomo

I just wanted to let you know that I am very pleased with the service and responses that Vince Mafnas, Carlo Leon Guerrero & Jacob Guerrero have provided. I traded in my 2004 Toyota Sienna that was constantly in and out of the shop and at the time of the trade it had been sitting at Atkins Kroll Dealership awaiting repair. Because of that I purchased a 2005 Chrysler Pacifica because of its reputation of reliability, dependability & five star rating that I had read up on the vehicle. Just after the first week after I picked up the vehicle I started to experience some problems. However, Vince Mafnas met with me and reassured me that all the problems would be addressed and stands by the product. Giving the benefit of the doubt I am very pleased to say that they all have been addressed. Vince, Carlo & Jacob have proven their commitment in providing customer satisfaction by their quick responses and excellent customer service. Kudos to Vince, Carlo & Jacob

Sincerely,
Kristofer Contreras & Family

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TESTIMONIAL RELEASE
March 29, 2003

My Compliments To Your Staff

I want to pass on my appreciation for a recent experience with your dealership.

I am an independent car dealer in South Texas and recently traded for a Hyundai that your dealership had originally sold and financed through Navy Federal Credit Union. We paid the vehicle off and Navy Federal sent us a lien release but reported that they had never received the title. I found your website and contacted your finance manager and he told me exactly what I needed and offered to handle getting the lost title for us if we would send the necessary documents directly to him. In 15 years of the car business I have never been more impressed with someone willing to help. We sent the documents to Richard Thompson and I received the title in a few days. Richard was very professional and went out of his way to help.

Your telephone operator was very pleasant; after she realized Richard wasn't available she introduced herself and offered to take a message. It appears you run a great dealership and my experience was certainly pleasant. Good luck to you and your family. Please thank Richard for me again. If you are ever on the Texas Coast or ever need a favor in Texas- don't hesitate to call.

Sincerely,
Nathan Taggart

Taggart Motor Co.
Website: taggartmotorco.com
Office: 361-643-6900